The delivery of the Products is by means of a courier service (Taxipost) to the delivery address given by the User. This courier service shall make the order available at the delivery address. If nobody is present the driver shall leave a note so that the parcel can be picked up at the nearest local post office. 

The User acknowledges being aware of the fact that the Seller’s general delivery conditions apply to the dispatch of the Products and acknowledges acceptance of the said conditions. 

The Seller accepts the responsibility of supplying the Products as quickly as possible, a guideline delivery period of 30 days being agreed. The parties nevertheless agree that due to exceptional circumstances the delivery period can be longer than the aforementioned guide period. 

On delivery/reception of the Products purchased a valid proof of identity must be shown. Reception of the Products can only be effected by the person who placed the order. The Seller retains the right not to hand over the Products in the absence of valid proof of identity. The order shall remain at the User’s disposal for five days at the reception/delivery point after which the Products shall be returned to the Seller. 

The charge for Product delivery is, subject to changes due to circumstances beyond the Seller’s control (e.g. increase in Taxipost charges, increase in personnel costs):

  1. Purchases under € 100:
    • Deliveries in Belgium: free of charge
    • Deliveries in the Netherlands, Luxembourg, France and Germany: €10
  2. Purchases over € 100:
    • Deliveries in Belgium: free of charge
    • Deliveries in the Netherlands, Luxembourg, France and Germany: € 10