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Return of goods

In accordance with the Law of 6 April 2010 concerning marketing practices and consumer protection, the User is entitled to cancel his online order within 14 calendar days of the day following delivery of the Products.

The purchased Product must be returned undamaged and in the original packaging with sufficient postage paid to the Seller’s return address as stated hereunder. The User should include his bank account number so that the Seller can make the refund. Only the actual amount paid is refunded and this within 30 days after the Products are received at the return address.

Return address
N.V. Distri Shoe
Dorpsstraat 27
3150 Tildonk (België)

These conditions for the cancellation of the order and the return address as mentioned only apply to products purchased at the webshop.

The cost of the return of Products ordered online is payable by the User, unless the Product delivered did not match the description of the Product as stated on the order (e.g. due to damage). Damaged Products accompanied with a description of the damage must be returned to the return address within 14 calendar days and with sufficient postage paid for delivery by regular post. Damaged articles are refunded within 30 days of the Products being received at the return address.